Ник на форуме: shaheryarsadiq201228055
Did I turn off the geyser? Did I call the Salon to cancel tomorrow’s appointment? What is this music playing in the background? I liked that dress Elizabeth was wearing in her new Insta post. What shall I make for dinner today?
These are some of the thoughts that run through my head at any given moment. Needless to say, the focus is not my strong suit. Unfortunately, an unfocused mind is not the best thing to have while at work. With my divided attention, I often end up sending the wrong email to the wrong person, skipping obvious mistakes in my work, and more.
While carelessness can be excused once or twice, No one is going to overlook it multiple times. Losing focus at work not only destroys your valuable time, but it also causes your efforts to go in vain because a small mistake destroys all the hard work.
Therefore, I vowed to myself to sharpen my mind on focus only on work while at work. I found some useful tips during my search, and in this post, I am going to share all my tips and tricks with you.
If you find it hard to focus while you are at work, here are the seven different ways to get your mind focused:
Start enjoying your work if you want to stay focused and productive. Any task, whether big or small, is important, especially when we talk about official assignments. It needs your full attention. However, if we don’t find the work interesting, we are more likely to make mistakes.
Therefore, try to make your work more exciting by doing it creatively. Think out of the box and consider ways you can make it more exciting. Do not stick to a script, and always look for ways that can challenge you over and over. This strategy will not let your mind wander all the time and would develop your interest in what you are doing.
Pain is bound to distract you. If you have an uncomfortable chair or a rickety desk, you are definitely going to focus more on your discomfort than the work. Therefore, your furniture should be comfortable enough to let your work even for longer hours. Sitting on a seat all day long is not easy and makes us lose focus, TBH. While most people do not think the right selection of a table or chair is important for focus retention and productivity, it is true.
I believe that the design and comfort of your table or chair can make your official assignments easy for you, or they can make you hate your work. Do you know that an uncomfortable seat can lead to back pain? A set of ergonomic chairs or tables for your work can make you more productive.
The cleanliness and organization of your work station are important if you are doing something important. If you have cluttered so much around on your study or work table, you can end up losing your focus. Imagine if you move even an inch from the screen of your PC or Laptop, you get distracted because of the clutter of things on your desk.
Hence, work to keep a tidy desk. Remove unnecessary items from your work station. Keep them on shelves or drawers, where you cannot see them all the time. Also, move your workstation to an isolated room, where there is zero distraction.
Additionally, eating and drinking while working is highly discouraged. Do personal things, lunch, and prayer times when on break. Do not take breaks of more than 20 to 30 minutes as the longer the break, the more unproductive you get.
This is for those who work on a PC or laptop. The computer desktop screen can cause distraction. While using the laptop and focusing on something important, the digital clutter and unsorted files or folders can distract your attention.
Office going people and university students can relate to this. Allocate 30 minutes a week to clean the junk from your screen. Categories the files depending on your needs and requirements. The best way is to keep your screen streamlined.
A recent study shows that the first hour of work is more productive for most employees and that their productivity level goes down with each passing hour. The first hour is productive because a worker is mentally fresh and motivated to get stuff done.
Start your work with the most difficult tasks in the beginning. Give the first hour to the difficult ones, when you are more productive. Then come to the tasks which are less difficult or even-less time-consuming. This way would not only keep you focused on your work but also save you time.
When you enter the office, or when you sit for a difficult task, set your phone to DND mode or set your WhatsApp status to Busy. You are not legally or ethically bound to answer every call or message instantly. To be more focused and more productive, you should stop all the digital noise coming to you in one way or another. You can also select the option of Voice Mail and answer all personal calls after work.
Social Media Notifications are the worst digital noise. Remember, the notifications on your Social Media Accounts are not more important than your official work or studies. However, if you are a Social Media marketer or a Social Media star( TikTok start or Vlogger), you can stay in touch to keep a check on the activities.
But in the culture of any organization, ethically, you are not supposed to use Social Media platforms during office hours. Discipline yourself to stay focused. If you have free time, then there is no harm in it.
You can retain your focus on work and stay more productive only if you discipline yourself and ignore the hundreds of distractions all around you. To avoid these distractions, practice the following:
Blockchain is one of the most popular alternates to currency and financial transaction methods. This method of financial transaction is like a ledger that accounts for the list of transactions that are distributed on an extensive network. Blockchain has made it almost impossible to hack into systems and has completely revolutionized how financial transactions take place all over the world.
Blockchain enables the ability to facilitate smart contracts. These can be defined as a computer protocol that helps to authenticate and improvise a smart contract. By using smart contracts, one can carry out authentic transactions without requiring external assistance. The biggest advantage of blockchain is that it is not centralized and allows accessibility from different access points.
This method not only saves time but also minimizes conflict between the permitted parties. Blockchain is known to be one of the fastest and most secure forms of transaction.
This is why they are becoming more and more popular, and governments are investing in them. Smart contracts can be converted into computer codes and can be stored and replicated onto the system. These codes are then supervised through the blockchain network. One can use digital contracts to exchange money, real estate, shares, etc. This makes transactions more transparent and does not need the additional hassle to deal with a middle man.
You are not just limited to using blockchain for financial services like cryptocurrency only, but it can also manage the supply chain network. Blockchain can work along with supply chain management and serve as a ledger to transfer records when needed. It manages the entire supply chain, including manufacturing, storage, sourcing, and distributing, easier.
Moreover, once the blockchain is integrated with other technologies like AI and IoT, it makes the processes even more transparent and easier to access. We have compiled some advantages that the blockchain will have on supply chain management.
One of the biggest advantages of the blockchain application for businesses is the management of paperwork and records. One can easily store all kinds of contracts, memos, proposals, and other forms of documents digitally.
This feature makes it easier for businesses to track information and know which activities took place when and how. This is not possible in traditional servers as it is not possible to detect when any intruders are altering the data. Several big shot companies in the market use blockchain for this reason.
The tech industry's biggest blockchain user is IBM, which has partnered with other market leaders such as FedEx. Companies like FedEx and Maersk are also part of the blockchain network.
Other than tech companies, blockchain has been a great solution for shipping companies as they can maintain a transparent record of the shipments and stay updated about the shipments' status. It is also a better solution to get the blockchain as it facilitates paperwork and minimizes the occurrence of errors and fraudulent activities.
One cannot deny the benefits of IoT in today's business setting. The advantages of this technology to small businesses is unarguably immense. Moreover, IoT bridges the gap between humans and machines, offering improved connectivity mechanisms and improving the capability of an organization to share knowledge.
IoT helps business owners to hire staff from anywhere around the world. IoT makes employee records accessible along with the employment records, references, and past employment records. Moreover, if you find an employer who has a good employment record, then you can easily verify the authenticity through the ledger at hand. This accessibility makes the entire hiring process more smooth and reliable.
Having the right people on board makes transactions more secure and eventually improves the revenues and other business outcomes. However, there is a downside to using IoT networking as translated by internet marketing services, and other tech organizations are the security threat. The good news is that blockchain can eradicate this issue. Besides managing the security issue, the blockchain also improves communication and helps manage and update automatically.
Blockchain technology took its start in bitcoin, which means that bitcoin and other cryptocurrencies can be used to make payments to the employees. Bitcoin has proved to be highly beneficial for making payments for workers who are stationed remotely or are working from anywhere around the world.
This feature makes it easier to hire people internationally or even from home to cut down the operational costs. With blockchain, you will find it easier to compensate your staff without undergoing the cumbersome banking process that traditional banks have to offer. Not to mention they charge a lot of transaction fees for this type of service too.
The advantages of paying your employees in the form of cryptocurrencies don't just end here. You will eventually be saving money in other ways too. Having a clear record of all the transactions made it easier to track cash flow and manage your payments more efficiently. Having a clear record means you will never have to overpay on your taxes, and you don't have to fear any legal issues either.
Blockchain technology has proved to be highly beneficial for of all sizes. It is also safe to say that the business world's future will be heavily reliant on this particular technology and those associated with it. If you still haven't integrated blockchain into your business operations, then this is the right time to do it. Even if you are a start-up and are still in the budding stage, even then, this technology can play a crucial role in helping your business take on new heights.
A customer is always right, and therefore, a business struggles to create exceptional customer service. However, dealing with customers, incredibly dissatisfied or difficult ones, is not an easy job.
For business owners, it is crucial to learn how to deal with them. It becomes more critical if the niche is the customer service industry. If a customer is satisfied and content with what you offer, it means all is good, but if they are not, you need to put in an effort. Customer complaints are not a bad thing; they give you room for growth.
Remember dealing with angry customers allow you to excel. You can also change a complaint into a happy customer experience, but you need to be patient. Treat every complaint as a gift. Esteban Kolsky, the founder of customer strategy consulting firm ThinkJar, conducted research in which he says that 91% of unhappy customers do not come back to a business or communicate with it.
This article is worth reading for business owners and customer service agents to train their staff to deal with angry customers. Following are ten ways to handle a problematic client, especially if you have just started a new business.
It is essential to understand your customer, as every customer has a different personality. Some want attention, while others try to be bossy. Try to know what your customer wants. If they want recognition, encourage them to give suggestions and if your customer wants to be authoritative, provide them with a choice.
As we say, a customer is always right. So no matter how loud your customer's tone is, do not respond in the same manner. Keep your tone low, and when you speak up, be polite. This action will calm down your angry customer too.
If a client is disappointed and complaining about your product or service, always bob or agree with what they say. It does not matter if they are right or wrong—all you should understand is that they are your business's valuable clients. Try to negotiate with them. Use sentences like," yes, I understand what you are saying but don't you think….."
This technique cools down your angry customer.
Do not defend your position and show some empathy with your client. Understand the point of view of a complaining customer and nod while talking to him. It will calm him down and dissolve the situation. Use kind wording, for instance," Thank you for your feedback; I will look into it….."
Listening is the best way to resolve an issue. First, listen to your client with any interruption and then ask a question. For clarifying your customer's concerns, ask a question like what, why, where, when, or what for. Leave the impression that you understand. People usually become reasonable when they believe that they are being understood.
Smile is one of the world-wide techniques to resolve any conflict. Always put on a smile whenever you encounter an angry client. Giving a smile shows that you are trying to build a friendly relationship with them, which reduces the tension to a significant extent. In this way, you can avoid a harsh scolding.
As discussed above, take complaints as a gift, as it allows growth too. Your company can fill the gaps it lacks behind. Say thanks to your dissatisfied customer to let you know where you are lacking instead of not being aware in actual. That could be worse.
After your entire difficult client is also a human, and we humans have bad days too. The reason is a busy life and more competition. So if you are a business owner or a customer services representative, while dealing with a complaining customer, always keep in mind that he is a human just like you and has emotions that need to be valued.
One of the customer services representatives of a carpet cleaning business shares his experience of dealing with angry clients. He shared it is important to treat your clients as humans and understand their problems. This way can resolve a dispute.
An unhappy customer of a business at times becomes very aggressive and abusive. Although this is ethically wrong, do not take things personally, even in this case. If you encounter such a situation, take a deep breath, smile, and ignore. Pretend as if you have not listened. When he calms down to some extent, come back to the discussion.
Remember, an angry customer does not have anything personal against you; it is just that you are the owner or a company's customer services representative.
Customers bring revenue to your business, so it is vital to make them happy in any way. Accept your fault and say sorry to your valuable clients. Saying sorry will not harm you or your business.
Think for a moment that if one customer is complaining about your product or service, there are high chances that other people are complaining about it too. But before they also point it out, try to fix the problem and make sure this does not happen in the future.
Customers are the most critical assets of any business. It is essential to make them happy and keep them loyal for a longer time. However, it becomes tough to deal with a dissatisfied customer at times, but you have to make them calm at any cost. You don't want to lose them.
If you are a customer services representative, we are sure that the above ways must have helped you if you encounter such a situation.
