Webroot is amongst the best antivirus software out there. It is used by millions of consumers across the world. Sometimes users report several issues like VPN is blocked by Webroot antivirus.
Once Webroot blocks the VPN, then it will restrict you from making a VPN connection. There are many antivirus programs available in the market, and most of them come with smart VPN services while others are overprotective, like Webroot. They block VPN connections that create issues for the users.
Here is how to fix Blocked VPN by Webroot:
Disabling Webroot Temporarily
If you want to deactivate Webroot temporarily, then you should take every step with care. The entire process will help you to enable your VPN blocked by Webroot issues.
Here are the steps to turn off Webroot temporarily:
Note: Once you have checked and used VPN, it is recommended to repeat the steps mentioned above and then activate the Webroot antivirus. It will protect your device from viruses and malware.
Note: Webroot might block a particular port as a security measure. So, you should turn off SSL monitoring for your port exclusion. You can do so by disabling the Web Filtration and Shield option in your Webroot program.
Changing VPN
There are many VPN services available out there. Few of them are not compatible with Webroot. It is due to the technicalities involved with the application processes. So, you should change your VPN.
Excluding VPN in Webroot
You should exclude your VPN software from Webroot protection settings. It automatically resolves the blocked VPN by Webroot antivirus issue.
Here are the steps to exclude your VPN in Webroot antivirus software:
Note: You have to add the respective VPN in Windows Firewall Advanced settings as some of the VPN software uses compatible ports like 1723 for TCP and 4500 UDP and 500.
Adding Exception in Windows Firewall
Here is how to add an exception in Windows Firewall right on your device:
If you are still experiencing the same issue, then you can follow the next section.
Reinstalling VPN Client Software
Some Windows users reported the VPN blocking issues by Webroot. In this case, they need to follow some workarounds to resolve the VPN blocking issues on your device by reinstalling the VPN client software.
Here are the steps to reinstall the respective VPN client software on your device.
Adding Rules to PPTP
You can also resolve the block VPN issue by Webroot antivirus by enabling the PPTP rule on your device. Here’s how:
Perform a right-click on the Remote and Routing access option, followed by hitting the Enable Rule tab.
Perform a right-click on the Remote Access and Routing (PPTP-Out) option. Then, press the Enable Rule tab.
Note: You can also change your antivirus software if you find that the issue is out of control or difficult to solve.
Sometimes, Webroot antivirus may be incompatible with your VPN software, resulting in VPN blocking issues by Webroot. You can perform several steps and troubleshooting methods to fix this issue. You can choose several troubleshooting methods like adding Rule to PPTP, reinstalling VPN client, adding an exception in Firewall, Excluding VPN in Webroot, etc. Follow all the steps displayed on your device.
Source: https://alessiamartine.blogspot.com/2021/03/how-to-fix-blocked-vpn-by-webroot.html